Policies & Terms

All Sales Are Final

Each item is custom‑designed and handcrafted to your specifications. Because of this, returns, exchanges, refunds, and cancellations cannot be accommodated once production has begun. Please review all personalization details carefully before submitting your order.

Payment Methods

  • Zelle and Venmo are accepted for all online purchases.

  • Cash on Delivery (COD) may be available upon request.

  • Payment must be received and confirmed before production begins. You will be notified when your order is ready for pickup, delivery, or shipment.

Photo Editing Surcharge

Customer‑provided photos may require editing to achieve the best engraving results. If additional preparation is needed, a $20 photo‑editing fee may apply.

You will be notified beforehand, and approval will be obtained before any editing charges are added.

Photo Consent

By submitting photos for a custom order, you confirm that you have the right to use and share those images.

Unless requested otherwise in writing, you grant Laser and Leisure Gifting permission to use photos of completed products — including engraved images — for promotional purposes such as:

  • Social media

  • Website content

  • Advertising

  • Marketing materials

If you prefer your photos or personalized items not be displayed publicly, please notify us at the time of your order.

Service Area

Pickup and local delivery services are currently available in:

  • North Bergen

  • Union City

  • Weehawken

  • Guttenberg

  • West New York

  • Edgewater

  • Hoboken

  • Select areas of Jersey City, NJ

Shipping outside the local service area may be available upon request. Additional shipping and handling fees may apply.

Custom Orders

Custom logos, artwork, and personalized designs may require a one‑time design, editing, and setup fee starting at $25, depending on file type, complexity, and artwork quality.

Turnaround Times

Most orders are completed within 2–5 business days. Larger orders, specialty materials, or detailed custom designs may require additional time.

Rush orders may be available for an additional fee.